Privacy Policy

Last Updated: June 2026

1. Introduction

RedForge (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and business operations.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Company name

  • Information submitted through contact forms

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited on our website

  • Date and time of website visits

Project Information

Information voluntarily provided to us regarding website, design, animation, 3D visualization, branding, or other services requested from RedForge.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide quotations and proposals

  • Deliver our services

  • Communicate regarding projects

  • Improve our website and services

  • Comply with legal obligations

  • Protect against fraud and unauthorized access

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers where necessary for:

  • Website hosting

  • Email services

  • Payment processing

  • Business administration

  • Legal and regulatory compliance

All third parties are expected to protect your information appropriately.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

Users may choose to disable cookies through their browser settings, although some website features may not function correctly.

7. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Meet legal and regulatory requirements

  • Resolve disputes

8. Your Rights

Subject to applicable laws, including POPIA, you may:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information where legally permissible

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

10. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact:

RedForge (Pty) Ltd
Email: heike@redforge.co.za
Website: www.redforge.co.za

We will make reasonable efforts to address your concerns promptly and in accordance with applicable privacy laws.

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